As it is a peak time for all the travelling lovers to book their flights and tighten up their socks. Many of you have chosen Southwest airlines which is one of the best flights. And many of you are going to book their tickets with this airways. In both the scenarios, it is necessary for you to go through the terms and conditions of this airline thoroughly, specifically the name changes on the already booked tickets.
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Which Changes are Allowed?
- There are two kinds of changes: first one are the small modifications and second ones are those with legal and major interventions.
- The minor changes include fixing the spelling mistake, typing error or changing the middle name. They can be done without any documentation and fees.
- The major changes are those which require strong supportive documents. For example your surname has changed after marriage or divorce, your name has changed after adoption or anything like this.
- It will also be free from fees but if you will apply at the end moment for the corrections, they will ask you to cancel your booking.
- Afterwards, when you book the ticket with your corrected name, if there will be any fare difference, you need to pay that.
- Make sure your documented name matches your name on the ticket.
How to Apply for Online Modifications?
There are two ways to correct your name on your booked tickets. One is through the official website or app and another way is through the customer service support.
CUSTOMER SUPPORT-
- To get the assistant from customer support representatives, you just need to call on the official number that is given on the website.
- Give your booking details to them and request them for the changes.
- If the supportive documents will be required in your case then be prepared with all the documents handy.
- They will either help you throughout the process or will make the changes on your behalf.
ONLINE CHANGES-
- Login to your account after visiting the airline’s official website.
- Access your reservation by clicking on my account and then my trips section.
- There will be an option to change or cancel and you need to click on that. Choose the edit passenger information button.
- It will lead you to update your name. Make the required changes, review the modifications and finally confirm that.
Is There any Option to Make Offline Changes?
If you believe that online sources are time consuming, not safe or not resolving your queries to an extent, you can visit the airline’s ticket counter.
- Bring the documents with yourself and if the representative will ask you to cancel your current booking, pay the cancellation amount also.
- Nothing after that, you just need to request them to make the changes and that’s all.
Frequently Asked Questions-
- What is your deadline to make the changes?
24 hours before the taking off of your flight.
- What are the required documents?
Government ID proof, marriage certificate, divorce decree, court order and passport.
- Is there any name change fee?
No, this airline doesn’t charge any fee for the corrections.
Read Also: How to Cancel Flight on Southwest Airlines